Thank you for shopping at Leather Jackets Boutique. We take pride in the quality of our products, but we understand that sometimes a return may be necessary. This Return Policy outlines how to proceed if you are not entirely satisfied with your purchase.
Return Conditions
- Time Frame: You have 30 days from the date of receipt to return an item.
- Condition of Item: The item must be unused, in the same condition that you received it, and in its original packaging.
- Proof of Purchase: A receipt or proof of purchase is required to complete your return.
Non-returnable Items
Certain types of items cannot be returned, including:
- Customized products
- Sale items (only regular priced items may be refunded)
- Gift cards
Process for Returns
To initiate a return, please follow these steps:
- Email us at info@leatherjacketsboutique.com to inform us of your intent to return the product. Please include your order number and the reason for the return.
- Upon receiving a return confirmation from us, send the item to the address we provide.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Refunds
Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@leatherjacketsboutique.com and send your item to our return address.
Contact Us
If you have any questions about our Return Policy, please contact us at info@leatherjacketsboutique.com.